Privacy Policy & Terms of Service – Kanwal Apparel

Privacy Policy

Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information.

Last Updated: May 2024  |  Effective Date: May 2024

This Privacy Policy describes how Kanwal Apparel (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit or make a purchase from our website. By accessing or using our website, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy. We are committed to ensuring that your privacy is protected and that your personal data is handled with the utmost care and responsibility.

Section 01

Personal Identification Information

We may collect personally identifiable information from you in a variety of ways, including but not limited to when you visit our website, register for an account, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or engage with other activities, services, features, or resources we make available.

The situations in which we collect your data include:

  • Visiting and browsing our website
  • Creating and registering an account with us
  • Placing an order for products or services
  • Subscribing to our newsletter or email updates
  • Filling out contact or inquiry forms on our website
  • Participating in promotions, surveys, or contests

The personal information we may collect includes:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment-related details (processed securely)

Please note: Users may visit our website anonymously. However, certain features and functionalities may be limited or unavailable without providing the necessary personal information.

Section 02

Non-Personal Information

In addition to personal information, we may automatically collect non-personally identifiable information whenever you interact with our website. This data is collected in aggregate form and does not directly identify any individual user. This information helps us better understand how visitors use our website so we can continuously improve your browsing experience.

Non-personal information we may collect includes:

  • Browser type and version
  • Device type (desktop, mobile, tablet)
  • Operating system and platform
  • Internet service provider (ISP)
  • Pages visited and time spent on each page
  • Referring URLs and exit pages
  • Date and time of visits

This non-personal data is used solely to analyze trends, administer the website, track user movements, and gather broad demographic information for aggregate use. It is never used to personally identify you.

Section 03

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and understand how our website is being used. Cookies are small files that a website or its service provider transfers to your device through your web browser, allowing the website to recognize your browser and capture certain information.

We use cookies to:

  • Understand and remember your preferences for future visits
  • Keep track of items added to your shopping cart
  • Compile aggregate data about website traffic and interactions
  • Improve our website features and overall user experience
  • Deliver relevant and personalized content to you

You have the option to disable cookies through your browser settings at any time. However, please be aware that disabling cookies may affect the functionality of certain parts of our website, including the shopping cart and checkout process. We recommend keeping cookies enabled for the best experience on our site.

Section 04

How We Use Your Information

The information we collect from you — both personal and non-personal — is used to provide and improve our services, personalize your experience, and communicate with you effectively. We treat your information with care and do not sell or rent your personal information to third parties.

Specifically, we use the information we collect to:

  • Provide efficient and responsive customer service and support
  • Personalize your shopping experience based on your preferences and history
  • Process your orders, payments, and transactions accurately and securely
  • Send order confirmation emails and shipping updates
  • Respond to your inquiries, questions, and requests
  • Improve the functionality, design, and content of our website
  • Send periodic promotional emails and newsletters (only if you have opted in)
  • Conduct internal research and analytics to better understand our customers
  • Detect and prevent fraudulent activity or unauthorized access

If you have subscribed to our marketing emails, you can opt out at any time by clicking the “Unsubscribe” link at the bottom of any email we send you, or by contacting us directly. We will process your unsubscribe request promptly.

Section 05

Data Protection & Security

The security of your personal information is our top priority. We adopt appropriate physical, electronic, and administrative security measures and procedures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. Our website uses industry-standard encryption protocols (SSL/TLS) to protect your information during transmission.

Our data protection measures include:

  • SSL encryption for all data transmitted through our website
  • Secure servers and databases with restricted access
  • Regular security audits and vulnerability assessments
  • Access controls limiting staff access to personal data
  • Secure processing of all payment transactions

While we take every possible measure to protect your personal information, please note that no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your data, but we cannot guarantee its absolute security.

Section 06

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, and serving you — provided that they agree to keep this information confidential.

We may share your information with:

  • Shipping and logistics partners to fulfill and deliver your orders
  • Payment processors to securely handle your transactions
  • Email service providers for sending transactional and promotional emails
  • Analytics providers to help us understand website performance
  • Legal authorities if required by law or in response to legal requests

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Section 07

Third-Party Websites & Links

Our website may contain links to third-party websites, plugins, or services that are not operated or controlled by Kanwal Apparel. These links are provided for your convenience and informational purposes only. We have no control over the content, privacy policies, or practices of any third-party websites.

We strongly encourage you to review the Privacy Policy of every website you visit. Kanwal Apparel is not responsible for the privacy practices, content, or information collected by third-party websites. Visiting any external links is entirely at your own discretion and risk.

Section 08

Your Rights & Choices

As a user of our website, you have certain rights regarding your personal information. We respect your right to access, correct, or request deletion of your personal data. You may also choose to restrict how we use your information in certain ways.

Your rights include:

  • The right to access the personal data we hold about you
  • The right to request correction of inaccurate or incomplete data
  • The right to request deletion of your personal data
  • The right to opt out of marketing emails and communications
  • The right to restrict or object to certain processing of your data
  • The right to data portability where applicable

To exercise any of these rights, please contact us using the details provided in the Contact section below. We will respond to all requests within a reasonable timeframe.

Section 09

Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect, store, or process personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We will take prompt steps to remove such information from our records.

Section 10

Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When your personal information is no longer needed, we will securely delete or anonymize it in accordance with applicable data protection laws. If you request deletion of your account or data, we will process your request promptly and confirm once the deletion is complete.

Section 11

Policy Updates

Kanwal Apparel reserves the right to update, modify, or revise this Privacy Policy at any time without prior notice. Any changes we make will be effective immediately upon posting the updated Privacy Policy on this page. We encourage you to review this page periodically to stay informed about how we are protecting your information.

Your continued use of our website after any changes are posted constitutes your acknowledgment and acceptance of those changes. If we make any material changes to how we handle your personal information, we will notify you by email (if you have provided one) or by prominently posting a notice on our website.

Policy Version

Version 1.0

Last Updated

May 2024

Effective Date

May 2024

Governing Jurisdiction

Pakistan

Your Acceptance of This Policy

By using the Kanwal Apparel website, you signify your full acceptance of this Privacy Policy. If you do not agree with the terms of this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes. We are committed to protecting your privacy and ensuring a safe and secure shopping experience.

Terms of Service

Please read these Terms of Service carefully before using our website. By accessing our site, you agree to be bound by these terms.

Last Updated: May 2024  |  Effective Date: May 2024

This website is operated by Kanwal Apparel. Throughout the site, the terms “we”, “us”, and “our” refer to Kanwal Apparel. We offer this website, including all information, tools, and services available from this site, to you the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service, including any additional terms, conditions, and policies referenced herein. These Terms of Service apply to all users of the site, including without limitation, browsers, vendors, customers, merchants, and contributors of content.

Section 01

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction, including but not limited to copyright laws.

  • You must be of legal age in your jurisdiction to use this website
  • You must not use our products or services for any illegal or unauthorized purpose
  • You must not transmit any worms, viruses, or any code of a destructive nature
  • A breach or violation of any of the Terms will result in immediate termination of your services

We reserve the right to refuse service to anyone for any reason at any time. Any violation of these terms may result in the immediate suspension or termination of your account and access to our services.

Section 02

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices.

  • Credit card and payment information is always encrypted during transmission
  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission
  • The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms
  • We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order

All payment data is processed securely through encrypted channels. We do not store your credit card details on our servers. Your financial security is our priority.

Section 03

Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

While we strive to keep all product descriptions, pricing, and other details accurate, occasional errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

Section 04

Pricing & Modifications to Service

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

  • All prices are listed in the applicable currency and are subject to change
  • Promotional pricing is valid only for the stated promotional period
  • We reserve the right to limit the quantities of any products or services we offer
  • We may discontinue any product at any time without prior notice

Any offer for any product or service made on this site is void where prohibited by law. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.

Section 05

Products & Services

Certain products or services may be available exclusively online through our website. These products or services may have limited quantities and are subject to return or exchange only according to our Return & Refund Policy.

  • Products may be limited in quantity and availability
  • Product colors may appear slightly different due to monitor and screen settings
  • Product images are for illustrative purposes and may differ slightly from the actual product
  • We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction
  • We reserve the right to limit the quantities of any products that we offer

We have made every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your computer monitor or device display will accurately reflect the actual color of the product.

All product descriptions, features, and specifications are provided as accurately as possible. If you receive a product that is significantly different from its description, please contact our customer service team immediately.

Section 06

Orders & Billing

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

  • You agree to provide current, complete, and accurate purchase and account information for all purchases
  • You agree to promptly update your account and billing information, including email address, credit card numbers, and expiration dates
  • We reserve the right to cancel orders if we suspect fraud or unauthorized activity
  • In the event that we cancel your order, we will notify you by the email address and/or phone number provided at the time the order was made

For more details on our order processing, shipping, and return procedures, please refer to our Shipping Policy and Return & Refund Policy pages.

Section 07

Third-Party Tools & Services

We may provide you with access to third-party tools over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement.

We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Section 08

Third-Party Links

Certain content, products, and services available via our website may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of such websites.

We do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.

Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

Section 09

User Comments & Feedback

If, at our request, you send certain specific submissions (for example, contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively referred to as “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us.

  • We are and shall be under no obligation to maintain any comments in confidence
  • We are and shall be under no obligation to pay compensation for any comments
  • We are and shall be under no obligation to respond to any comments
  • We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, or otherwise objectionable

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. Your comments shall not contain any unlawful, abusive, or obscene material.

Section 10

Personal Information

Your submission of personal information through our website is governed by our Privacy Policy. We encourage you to read our Privacy Policy carefully to understand how we collect, use, and protect your personal data.

By using our website and providing personal information, you consent to the collection and use of your information as described in our Privacy Policy. Your personal data will be handled with the highest level of care and in compliance with applicable data protection regulations.

For complete details on how your personal information is collected, used, stored, and protected, please refer to the Privacy Policy section above on this page.

Section 11

Errors, Inaccuracies & Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Section 12

Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content for the following purposes:

  • For any unlawful purpose or to solicit the performance of any illegal activity
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability
  • To submit false or misleading information
  • To upload or transmit viruses, malware, or any other type of malicious code
  • To collect or track the personal information of others without their consent
  • To spam, phish, pharm, pretext, spider, crawl, or scrape
  • For any obscene or immoral purpose
  • To interfere with or circumvent the security features of the Service

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses listed above. Violations may also be reported to law enforcement authorities.

Section 13

Limitation of Liability

In no case shall Kanwal Apparel, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise.

  • Loss of profits, revenue, or anticipated savings
  • Loss of data or information
  • Business interruption or service unavailability
  • Any indirect, incidental, or consequential damages
  • Personal injury or property damage arising from your use of the Service

Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Section 14

Indemnification

You agree to indemnify, defend, and hold harmless Kanwal Apparel and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

This indemnification obligation will survive the termination of these Terms of Service and your use of the website.

Section 15

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Upon termination, all rights and licenses granted to you under these Terms will immediately cease. Any provisions of these Terms that by their nature should survive termination shall survive.

Section 16

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in Pakistan.

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service.

Section 17

Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. We will make reasonable efforts to notify users of significant changes through email or a prominent notice on our website.

Terms Version

Version 1.0

Last Updated

May 2024

Effective Date

May 2024

Governing Law

Pakistan

Your Acceptance of These Terms

By using the Kanwal Apparel website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to all of these terms, you are expressly prohibited from using the site and must discontinue use immediately. We are committed to providing a transparent and fair experience for all our customers.

Contact Us

If you have any questions about our Privacy Policy or Terms of Service, please do not hesitate to contact us using the information below.

📍 Our Address

Haul Road G1, Part 2,
Mirpur AJK, Pakistan

✉ Email Us

info@kanwalapparel.com

📞 Call Us

+92 308 891 8716

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